Policies

THERE ARE NO MEMBERSHIPS and NO JOINING FEES!

We offer a “pay-per-use” pricing, you only pay for the services and classes you actually use, You pay a Drop-In price, or  purchase a prepaid “class card’ and SAVE.

Stop by and try a class for free using our FIRST CLASS FREE Promotion!  If you are still not sure?  Come back and try another class, your Drop In fee will be credited toward the purchase of a 10 Class Pass within 10 days of your paid Drop In visit.    

FOR OUR LOYAL CUSTOMERS!  You can save a punch and 'Bring a Friend'! Your class will be FREE! 

Refund Policy:

Pre-paid card refunds given only for medical reasons or if client moves away from the area. The amount refunded will be pro-rated based on sessions or classes used at the DROP -IN Price. Exchanges are available for other training services or within the same family.

ROWDIO™ Reservations and Cancellations:

Classes are limited to available seats. ROWDIO™ can be reserved from one hour to one week in advance. Cancellations will be accepted up to 2 hours prior to a class with no penalty.

Walk-ins Welcome!

You can always walk-in without a reservation and pay either the Drop-in rate or use a prepaid card.

Note if signing up for ROWDIO™ it is better to have a reservation to guarantee an ERG is available!



Purchasing & Setting up an Account:

You are welcome to pay when you arrive at the studio. We encourage you to use our online registration system --- an easy way for you to pre-pay for single session or pay for multiple sessions at a discounted price. Once you have established a log-in and password, you can easily:

  1. Pay for one or more sessions.
  2. Reserve a class spot up to one full week in advance.
  3. Cancel classes up to 2 hours in advance with no penalty.
  4. View the class schedules and learn about the instructors.
  5. Check your account status.